Refund & Return Policy

Eligible Refunds & Returns

No refunds, exchanges, or returns are approved without prior authorization by MJ STICK, LLC.

Any open product cannot be returned. Only damaged products are eligible for refunds. Kindly contact us to verify if you will be eligible for a refund. Once a refund has been processed, kindly allow 2-5 business day for your money institute to deposit the funds back to your account.

Please note all shipping costs for possible refunds will be covered by you.  If the carrier service has lost your package, or your package was tampered with before you received it, please contact the carrier service directly.

There are absolutely no exchanges for any reason. 

Cancellations

Once an order has been placed, it cannot be canceled. Please review your order fully before checking out on the site. Once an order has been placed, the order will be processed and shipped.

Age Verification & Auto-Canceled Orders

Per FDA Laws and Regulations, it is illegal to sell to any minors. If the age verification fails, we can attempt to verify by other means if we feel that there has been a mistake. This decision is up to MJ STICK, LLC, and at our discretion. We reserve the right to refuse service to anyone, for any reason. 

Receiving the Wrong Product

If you feel that you have received the wrong product, please contact us within 48 hours of receiving your order.